If you’re a week
late on your car payment to Oklahoma City’s Express Credit Auto, you maybe
walking. That’s because dealership owner Shawn Richardson has spent more
than $500.000 on black boxes that prevent the cars he sells from starting
if the customer is a week late on a payment.
Richardson said the electronic device, which install beneath the
dash board, has lowered his company’s repossession rate by more than 25
percent and cut back on the number of collections agent he employs.
Disabling a car for a late payment may sound severe, but Richardson said
some of his clients have used the device to improve the payment habits
that sent them to his dealership in the first place.
“All of
our customers have bad credit” Richardson said. “We put it on every auto
we sell.” Express Credit Auto, with sites at 4000 N May Ave. and
interstate 240 at Santa Fe, is a player in the growing buy-here-pay-here
used-car business, which sells older, higher-mileage cars to lower –income
people who, for lack of credit, barrow from the dealer and deliver
periodic cash payments directly to the dealership.
Express
Credit sells about 100 cars a month from its two car lots, one in north
Oklahoma City and one on the south side of town. Richardson admits he
would be offended if a car dealer wanted to put an “On Time” system on his
vehicle, but he’s the car dealer of last resort for most of his customers.
”Several people tell us it’s made them more responsible on the other
bills, It reminds them they need to pay,” Richardson said, “It’s a weird
deal.” Jennifer Delcamp, vice president of Consumer Credit Counseling
Service of Central Oklahoma, said Richardson’s business charges extremely
high interest rates—topping 20 percent in some cases, but serves a unique
clientele.
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“He makes
lots of money doing this, but he’s also taking greater risk,” Delcamp
said, “I can see both sides of it. I wouldn’t want a car that wouldn’t
start if I missed a payment, but they are higher risk
tender.”
Express
Credit Auto reports its customer’s payment history to the national credit
bureaus, which benefits those who making timely payments. Buy paying of
their car on time, customer can established credit that might allow them
to buy their next car from a mainstream dealership. “We break the
buy-here-pay-here cycle,” Richardson said.
Breaking
that cycle for many customers would cut Richardson profits but he doesn’t
sound worried about depleting his customer base. “We do get people who
fall on hard times and have to file bankruptcy and they come to us for
help.” He said “we also have customers who are buy-here-pay-here and have
been for several generations.”
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